Career Opportunity

Specialist: Senior C2 Account Manager – Google Workspace (GWS)

As a Specialist: Senior C2 Account Manager (GWS) you will have the opportunity to drive digital technology transformation in partnership with your customer, to achieve both Liquid C2 Direct and customer business outcomes. Leveraging your large, multi-functional team across the breadth of the Liquid C2 solutions portfolio, engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace digital technologies. With a proven history of driving growth in market share, achieving sales targets, customer obsession, and partner collaboration, this role will give the opportunity to leverage your extensive customer network and sales experience to execute against your customer’s account plan.

Location

South Africa

Employment Type

Full Time

Principal Duties & Responsibilities

Responsibilities: 

Customer Advocate – Develops and oversees the execution of account plan(s) to ensure Liquid C2 revenue targets and customer outcomes are met. Engages with internal and external stakeholders on business planning, to promote mutually beneficial customer digital transformation strategies. Orchestrate full customer team across all areas of Liquid C2 to ensure we are focused on delivering customer outcomes across the customer lifecycle to build deep trust with Liquid C2. Industry Relevant Trusted Seller – Proactively develops a strong understanding of the customer’s business, industry priorities to drive new business opportunities/ drive growth/net new business. Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed. Deliver Sales Excellence – Leads and orchestrates extended virtual teams across our solution areas to consistently achieve growth in revenue & market share.Industry Knowledge – Builds and maintains a strong knowledge of customers’ industry, associated business strategy, and key industry partners and solutions. Gains deeper insights and knowledge through direct engagement in their customers’ business and operations.

Education, Experience & Skills

Qualifications:

Relevant 3-year degree-Essential

Experience:

At least 3 years pre-sales experience in selling cloud solutions-Essential

Knowledge Areas:

Customer obsessed, displaying exemplary customer relationship management, negotiation, and focus on customer needs-Essential

Interested in and inquisitive about innovation and technological trends-Essential

Ambitious and courageous - focus on helping to win large bids and growing
Liquid’s lead in the market-Essential

Singular focus on designing solutions which can be delivered quickly/effectively to the customer, shortening the bid lifecycle-Essential

Ability to re-use standard solutions/technologies to reduce costs and improve customer experience-Essential

Be easy for customers to deal with, displaying flexibility and pragmatism-Essential

Excellence in communicating progress, pro-active in addressing issues, trusting in a virtual team-Essential

Knowledge of Liquid C2 (with a key focus on GWS)-Essential

Skills:

Experience in a cloud or cyber security business environment-Essential

In-depth knowledge of Google Workspace-Essential

Base skills in consultative selling and influencing; unlocking the opportunity
based on customers’ business requirements-Essential

Financial Acumen (e.g. ROI model generation, understanding of CAPEX/OPEX trade-offs)-Essential

Team player, strong influence and relationship management-Essential

A self-starter with a determination to succeed, balanced with appropriate tact and diplomacy-Essential

Strong communication and presentation skills-Essential

Decision making skills – ability to balance conflicting interests-Essential

Google cloud certifications – foundational and associate at minimum

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