OneVoice Call Recording
solution for businesses
Liquid Intelligent Networks, in collaboration with Call Cabinet, provides you with a cloud based compliant call recording service that records agents audio and screen interactions across any device, whilst providing compliance and optional quality assurance tools and reporting to suite your business requirements.
Delivering an Effective And Efficient Call Recording Service from the Cloud
We are entering a world where remote work is gaining traction. To manage and monitor your employees voice calling you need a call recording tool that can help. With OneVoice for Call recording you can effortlessly integrate voice with your existing digital channels, ensuring compliance and deriving voice analytics. OneVoice Call Recording service keeps track of both incoming and outgoing phone calls in its system.
If voice and screen call recording, quality assurance, voice analytics*, AI* and compliance important to your business Then our call recording services will meet these needs and eliminate the costs and burden of traditional on-site hardware systems as all the functionality is hosted in the cloud through a customer friendly, self-administered portal. * AI Voice Analytics is currently only offered with Microsoft Teams Policy Based Recording
Why does your business need OneVoice Call Recording?
Your business may need to record calls for staff training, dispute resolution, compliance or for security reasons, OneVoice call recording solution provides a completely flexible, scalable and affordable call recording solution hosted in the cloud.This solution seamlessly integrates with any telephony systems and offers policy based recording for Microsoft Teams solutions.
Call recording securely captures and stores all your voice calls on our hosted platform. With OneVoice for call recording, call records are easily accessible by a company appointed administrator through a security admin portal and are captured in real-time and stored in the portal for current and future access. You can also access call recordings which are available for playback, download, and with an advanced user license can be compliantly shared to any internal or external email address that is logged on the calls activity audit trail.
Why you should choose Liquid Intelligent Technologies for OneVoice Call Recording?
International Coverage
Our services span over the African continent, namely South Africa, Kenya, Uganda, where we offer call recording functionality.
Remote and Hybrid Work Environments
Your employees can work from home, at the office or at a remote workplace and we can still record their call.
24/7 Worldwide Support
We offer complete technical support and proactive monitoring.
All You Need In One Network
We are a single network that offers more reliability, better security, and faster speeds than any other network.
Cost-Effective Solutions & Simple Billing Procedure
You require no extra capital costs, you just pay for licenses that you enable; per user per month.
