C2 Cloudvisory
Breakfast Event
Discover OneVoice Cloud Contact Centre
A unique cloud web-based contact centre
5th May 2023 at 08:30-12:00H CAT
Workshop17 The Bank, Corner Tyrwhitt &
24 Cradock Ave, Rosebank, Johannesburg
OneVoice Cloud Contact Centre is a unique cloud web-based contact centre that provides advanced omni-channel functionality to optimise your business, increase efficiencies, productivity and drive down costs.
It’s imperative for contact centres to find the right balance between providing the best possible customer experience and keeping the service costs down. Addressing common challenges such as poor schedule adherence, low agent productivity, and no visibility of operational activities are all critical in meeting these business objectives. Our partnership with INOVO plays a critical role in helping you achieve this balance.
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Agenda
08:30-09:30: Registration and Breakfast.
09:30-10:00: Why does your business need a cloud contact centre? Discover OneVoice Cloud Contact Centre.
10:00-10:30: Keynote address: Finally a Cloud Contact Centre Solution that can solve your customer experience.
10:30-12:30: Pick the brains of our experts.
Speakers
Alison Alberts
C2 Managing Executive: Voice & Apps
Wynand Smit
CEO – INOVO
Jacobus Freemantle
C2 Voice Product Manager