Career Opportunity

Security Operations Center Manager

The candidate will oversee and coordinate the activities of Cyber Security personnel and implement security assessment and incident response protocols in the Liquid Intelligent Technologies Security Operations Center [SOC]. Candidates will coach personnel on technical issues and verify that they follow SOC policies to ensure all services are functioning optimally. They must establish and maintain metrics that help provide a high level of productivity, supportability, and operational readiness while also participating in project planning activities such as infrastructure enhancements and change management controls.

Location

South Africa

Employment Type

Full Time

Principal Duties & Responsibilities

Requirements:

Responsible for day-to-day cyber security operations management and cyber intelligence monitoring and threat analysis.

Manage threat hunting and security monitoring staff and activities.

Coordinates response, triage and escalation of security events affecting the company’s information assets and activities with the Incident Response team.

Oversee and assist with the development of operational runbooks to improve the efficiency of cyber security team’s detection and response capabilities

Facilitate the creation of reports, dashboards, metrics for cyber security operations and presentation to senior management.

Co-ordination with stakeholders, build and maintain positive working relationships between various service towers of the business and customers.

Provide leadership and support during high severity security incidents and investigations.

Optimize the processes to respond to and investigate detected attacks.

Performs all aspects of employee development, working to ensure employee growth and retention.

Mentor and train new personnel.

Develops and maintains employee development plans.

Develop and assess KPI’s for each team member.

Responsible for ensuring spending is within budget allocation.

Lead the development and implementation of a SOC that monitors security events for anomalies and detects security incidents.

Guide the incident response and disaster recovery team in development, testing and maintenance of incident response plans.

Design, coordinate, and oversee monitoring capabilities to verify the security of systems, networks, databases, user behaviour, file integrity, and cloud environments, and manage the remediation of identified risks and vulnerabilities.

Ensure audit trails, system logs and other monitoring data sources are reviewed periodically and are in compliance with policies and audit requirements

Act as the most senior incident escalation point for the team. This position will ensure steady state operations are optimally configured and running 24/7/365.

Utilize key performance indicators to track analyst workloads as well as the efficiency of detection signatures/rules and associated monitoring technologies.

Identify potential process improvement projects and serve as a change agent through IT.

Support the design and implementation of procedures and controls necessary to ensure and protect the safety and security of all information systems assets, including prevention of intentional or inadvertent access, modification, disclosure, or destruction.

Provide subject matter expertise and counsel to management regarding vendors, technologies, and special projects.

Support the preparation of appropriate reports and communicate status and results.

 

Education, Experience & Skills

Qualifications & Education Requirements:

Grade 12 with Maths & Science (Required)

BSc/ B Tech /Comps or equivalent IT Security Diploma

Additionally, one more certification in the following information security domains.

CISSP

GCIH

GSEC

CEH

Experience Required:

Minimum of six (6) years of work experience and three (3) years of relevant management experience in a Security Operations Center [SOC].

Strong analytical and organizational skills.

Concise writing skills, excellent MS Word skills as well as other MS Office Applications.

Experience with securing various environments preferred.

Experience in working across security technologies.

Managed security services experience across complex architectures.

In depth understanding of the role of SIEM engineering tools and dashboards.

In depth understand of incident response, containment and management.

Prior experience to advise, plan, deploy, configure, manage or monitor large scale SIEM solutions.

Ability to communicate effectively with all levels, influence, persuade and be credible internally and externally

Must work well under pressure and changing priorities

Have demonstrated ability to plan, prioritize, coordinate and manage multiple, and often conflicting, initiatives

Able to establish trust and build on-going client relationships

Ability to translate and clearly formulate technical issues in business terms

Good interpersonal skills

Analytical and Problem-solving skills

Possess a strong work ethic and sense of urgency

Team player

Self-starter

Outcomes driven yet risk aware

Knowledge, Skills and Characteristics Required:

Knowledge of overall ICT solutions, in particular cloud and data security architectures

Skilled at managing and resolving issues related to the technologies and working with operational security teams

Skilled at working with both ICT and security teams

Being able to demonstrate technical capability and convey this knowledge

Being able to create customer enthusiasm, articulating the technical scenario where needed

Deliver thought leadership

Analytical skills

Interpersonal skills

Strong verbal, written and communication skills

Persuasive

Relationship building and management

Internal and external stakeholder management

Pro-active and innovative

Attention to detail

Work under pressure

Organised

Eager and willingness to learn

Self-motivated

Disciplined

Innovative

Results driven

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