The role and responsibility consist of evaluating Microsoft and Cloud products, developing related new solutions and services, plan for the deployment of these solutions and services, implementation and configuration of these solutions and services, testing these solutions and services, establishing relevant documentation to be handed over to customers, assist with handover to operational teams; but most important in this regard is customer satisfaction based on project objectives and the execution of related Statement of Work (SOW) documents.
Practical experience and implementation of security controls e.g. management of host-based firewalls, host-based intrusion prevention systems [HIPS], host-based malware [anti-virus, antispyware, ransomware], disk and file encryption, application control and white/blacklisting, data protection and data leakage prevention [DLP], advance threat protection (ATP), as well as endpoint detection and response [EDR]. Being able to do further endpoint and server unified management deployments such as vulnerability and configuration management, asset management, mobile device management [MDM], etc. will also be required.
Best practices are expected and need to be applied by the candidate during the design, implementation, configuration and testing of stated security solutions within customer environments.
It is further expected that this role provides support to Pre-sales Solution Architects around technical detail that may be required in response to customer requirements, and that assistance will be given to the managed security services (MSS) team members with challenging Level 3 support requests and incident response activities when so required.
Role Requirements:
• Take the lead technical role in projects, managing less experienced engineers to ensure a successful outcome to Microsoft and Cloud security projects.
• Proven technical knowledge of the following Microsoft and Cloud security solutions and services:
o Microsoft Intune
o Microsoft Entra
o Microsoft Defender
o Microsoft Purview
o Microsoft Sentinel
o Priva
o Purview
o AWS & Google Security Portfolio
• Perform implementation and technical leadership, as well as Proof of Concept [POC] when requested by customers.
• Provide Level 3 technical support on Microsoft and Cloud security products on an ad-hoc basis to operations when required.
• Provide architectural diagrams and concepts to meet company solution requirements.
• Act as thought leader and participate in assessments (technical reviews) of existing Microsoft and Cloud security product implementations, including proposing improvements in relation to architecture design, posture and improvements.
• Implement, upgrade and maintain products in the Microsoft and Cloud security stack.
• Develop standard operating procedures and guides for junior resources to refer to in future engagements with Microsoft and Cloud security products.
• Stays abreast with Microsoft and Cloud security product developments and can bring new technology solutions to the table to meet customer requirements more effectively.
• Playing a leading role in terms of the organization Cybersecurity strategy and the implementation thereof.
• Act as top tier troubleshooting resource for service degradation and outages and assist the managed security services (MSS) team members with challenging Level 3 support requests and incident response activities when so required.
• Provides support to Pre-sales Specialists around technical detail that may be required in response to client requirements and tender responses.
Qualifications and Experience Requirements:
• Matric/ Grade 12
• Relevant IT Security Diploma/Degree is expected.
• Must have the following Cyber Security vendor certifications:
o Relevant Microsoft certifications e.g. SC900, AZ500, SC300, SC400, MS500, etc.
• Industry certifications would be advantageous, e.g. Security+, etc.
• Experience of IT and Cyber Security industry frameworks or standards such as ISO2700x, NIST, CIS Top18, etc.
• 5 - 10 years’ experience in large scale Microsoft and Cloud Security product configuration and deployments.
• References of actual Microsoft security deployments and projects.
Personal Attributes and Skills Required:
• Responsive to reasonable customer, supplier, peer, and line management requests.
• Attention to detail given that your inputs and deliverables are subject to quality reviews before being submitted to customers.
• Proactive, innovative, and reliable.
• Put the customer first.
• Do things right first time.
• Positively contribute to this high-performance team.
• Go the extra mile in the best interest of the company.
• Develop positive and productive. relationships with peers and customers.
• Demonstrate emotional intelligence, and act with integrity.
• Has demonstrated the ability to work well with others, high performance teamwork ethic.
• Excellent communicator and collaborator.
• Willingness to learn range of security technologies and platforms.
• Positive attitude.
• Delivering results and meeting customer expectations.
• Following business-relevant instructions and procedures.
• Learning and researching in various areas in cybersecurity.
